What is an AI chatbot and how does it work?

An AI chatbot is software that uses artificial intelligence to communicate with users in real time, providing information and help 24/7.

Can an AI chatbot increase my sales?

Yes, through instant communication, personalized recommendations, and automation of the sales process, chatbots significantly increase conversions.

How much does it cost to deploy an AI chatbot?

The price varies depending on the complexity and features you want. We at SiteMy.BG Digital Agency offer customized solutions according to your business needs.

How is the security of chatbot data ensured?

We use advanced encryption methods and comply with GDPR requirements to protect your customers' personal data.

What is the timeframe for implementing an AI chatbot?

Typically deployments take between 2 to 6 weeks, depending on the specifics of the project and integrations.

How AI chatbots increase your sales with 24/7 service

Did you know that 85% of customers expect an immediate response when visiting an online store, and 53% of customers leave a site that doesn't provide them with prompt assistance? In this article, you'll learn how AI chatbots can transform your business by providing consistent service and significantly increasing your sales.

Why is 24/7 service key to successful online sales?

In today's digital world, customers expect an immediate response to their queries, whatever the time. AI chatbots offer the opportunity for personalized and efficient customer service around the clock. According to a Salesforce study, 64% of customers prefer to use chatbots for quick responses, and businesses that implement AI chatbots see an average 30% increase in conversions.

How does AI chatbot increase your sales?

Immediate reaction: The chatbot responds immediately to queries, eliminating waiting and improving the customer experience.
Personalized recommendations: With the help of artificial intelligence, the chatbot analyses the user's preferences and suggests products that exactly match their needs.
Sales force automation: The chatbot can guide the customer through the entire purchase process, including order processing and payments.
Reducing service costs: Automated support reduces the need for a large customer service team while ensuring high quality.
Data collection and analysis: Chatbots collect valuable information about customer preferences and behaviour that can be used to improve marketing strategies.

What to avoid when implementing an AI chatbot

Lack of clearly defined objectives: Don't start a chatbot without a specific strategy and goal, because this can lead to ineffective communication and loss of customers.
Overly complex scripts: Chatbots need to be easy and intuitive to use; complex and confusing dialogues put users off.
Insufficient integration with other systems: Without integration with CRM, payment platforms and marketing automation, chatbots will not be able to provide a complete service.
Ignoring the human factor: It is important to provide the ability to switch to a live operator if necessary to maintain customer confidence.
Failure to comply with GDPR and data protection: Comply with legal requirements when collecting and processing personal data to avoid penalties and loss of reputation.