ИБ
Илиян Боровански·Lead Developer
AI & Technology
CRM vs ERP — What Is the Difference?
The two terms are often confused, but they serve different purposes.
Core Differences
CRM manages customer relationships — from first contact to post-sale service. ERP manages internal business processes — finance, manufacturing, warehousing, HR. CRM looks outward at customers, ERP looks inward at operations.
CRM, ERP, or Both?
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