AI Chatbot Development
We develop intelligent chatbots powered by the latest AI technologies that understand natural language and provide accurate answers to customer inquiries. The bot is trained with information about your business, products, and services to respond relevantly 24 hours a day. Besides support, the chatbot can collect contact information and qualify potential leads automatically.
What You Get
- 24/7 Customer Support
The chatbot answers customer inquiries around the clock, even when your team is off, without additional costs for night shifts.
- Automatic Lead Generation
The bot collects names, emails, and phone numbers from interested visitors, qualifies them, and sends them to you ready for follow-up.
- Trained on Your Data
The chatbot is trained with information about your products, services, prices, and policies to give accurate and specific answers for your business.
- Integration with Your Site and CRM
The bot integrates seamlessly into your site and can send conversation data directly to your CRM system or email.
- Multilingual Support
The AI bot can communicate in Bulgarian, English, and other languages, ideal for businesses with international clients.
Our Process
Transparent and efficient approach to achieve the best results
Knowledge Collection
We gather information about your business -- products, services, FAQs, and typical customer scenarios.
AI Model Training
We configure and train the chatbot with your data, set the communication tone, and define escalation rules.
Integration and Testing
We embed the chatbot into your site, connect it with CRM, and run tests with real scenarios to ensure accuracy.
Launch and Improvement
We launch the chatbot live, monitor conversations, and continuously improve responses based on real interactions.
Frequently Asked Questions
The chatbot can answer questions about your products and services, collect contact information from potential clients, guide visitors to the right page, and escalate to a live agent when needed.
The chatbot is trained only on your data, so it gives accurate answers within the provided information. For questions outside its scope, it politely redirects to a live agent or contact form.
Yes, all conversations are logged and you can review them in the admin panel. We also provide analytics on the most common questions, which helps you improve your service and marketing.
The chatbot supports Bulgarian, English, and most major languages. It can automatically detect the visitor's language and respond in that language.
A basic integration with core responses can be ready in 3-5 business days. Full training with all business data and CRM integration typically takes 1-2 weeks.
Related Services
Other services that complement your project
Industries We Serve
Specialized solutions for various sectors
AI Chatbot Development in Bulgaria
We serve clients from all over Bulgaria with local expertise