Call Center Infrastructure Ниш
Професионална call center infrastructure во Ниш. Локална експертиза и квалитетна услуга за вашиот бизнис.
Saitami builds call center infrastructure for companies that need control over calls, operators, customers, and results. We connect SIP/VoIP telephony, CRM, recordings, reports, and automations into one working system, not a set of disconnected tools.
Што добивате
- Call control
Statuses, recordings, customer history, and follow-up tasks in CRM.
- Operator dashboards
KPIs by operator, campaign, missed calls, response time, and outcomes.
- Lead generation integration
Leads from SEO, Ads, Messenger, and outbound can flow directly into the process.
Зошто Call Center Infrastructure во Ниш?
Ниш е меѓу најголемите градови со население од 260 илјади жители. Деловната средина е активна и нуди значителни можности за раст преку call center infrastructure.
Локалните бизниси сè повеќе инвестираат во дигитални решенија. Ниш има развиена инфраструктура и солидна база на клиенти.
Работиме со партнери во Ниш и регионот, што ни дава увид во локалните предизвици и можности.
Зошто да нè изберете
Нашиот процес
Транспарентен и ефикасен пристап за call center infrastructure во Ниш
Telephony analysis
We understand current numbers, operators, call flow, and CRM needs.
Architecture
We design SIP/VoIP, CRM pipeline, roles, recordings, and reports.
Integration
We connect telephony, CRM/ERP, dashboards, and lead sources.
Реализирани проекти
Примери од нашата работа во областа на call center infrastructure
Crypto.bg - Cryptocurrency Exchange
Bulgarian platform for buying and selling Bitcoin, Ethereum and other cryptocurrencies with BGN payments.
MysteryBet - Crypto Gaming Platform
Innovative blockchain gaming platform with crypto rewards, promoted by rapper Smokepurpp.
FIX - Home Services App
Modern platform connecting customers with professional service providers — mobile app, web portal and AI-powered search.
Често поставувани прашања
Сè што треба да знаете за call center infrastructure во Ниш
Call center infrastructure includes SIP/VoIP telephony, a CRM workflow, operator panels, recordings, reports, roles, integrations, and support tailored to the business.
Yes. SIP/VoIP architecture can be part of the full solution.
Yes. CRM integration is key for customer history, calls, follow-up tasks, and reports.
Поврзани услуги
Други услуги што ја дополнуваат call center infrastructure во Ниш
Custom CRM System Development Ниш
Custom CRM system for sales pipeline, offers, follow-ups, WhatsApp/email integrations, dashboards, and customer management — from €1,500.
Custom ERP System Development Ниш
Custom ERP system development for inventory, sales, production, invoicing, CRM, reporting, and API integrations — from €2,000.
API Integrations and Software Connectivity Ниш
API integration to connect ERP, CRM, e-commerce, accounting, couriers, payments, Google Sheets, email/SMS/Viber, and third-party APIs — from €900.
Lead Generation Service Ниш
Lead generation for your business: web scraping + email campaigns + cold calling databases. B2B lead generation from €199/mo for companies in Bulgaria and abroad.
