Call Center Infrastructure
Saitami builds call center infrastructure for companies that need control over calls, operators, customers, and results. We connect SIP/VoIP telephony, CRM, recordings, reports, and automations into one working system, not a set of disconnected tools.
What You Get
- Call control
Statuses, recordings, customer history, and follow-up tasks in CRM.
- Operator dashboards
KPIs by operator, campaign, missed calls, response time, and outcomes.
- Lead generation integration
Leads from SEO, Ads, Messenger, and outbound can flow directly into the process.
Call Center Infrastructure: price, timeline, and what is included
Short facts for Google, AI search engines, and clients who want to compare the offer quickly.
small setup from €2,000–€5,000; CRM + VoIP from €5,000–€12,000; larger infrastructure €12,000+
SIP/VoIP, CRM, recordings, operator panels, dashboards, KPI reports, and integrations
How much will your project cost?
Get an estimated price in 30 seconds
What do you need?
Real project / proof
The main proof is Elite Call Center / call center infrastructure case study: SIP/VoIP, CRM, operator workflows, recordings, reports, and management control.
Real projects / proof
Proof connected to this service
Saitami connects each SEO service page with real projects, case studies, or portfolio proof so the page is not only a promise.
Elite Call Center — SIP, CRM и ERP инфраструктура
Директен proof за кол център инфраструктура: телефония, CRM, оператори, записи и отчети.
View proofTechnologies we use
Our Process
Transparent and efficient approach to achieve the best results
Telephony analysis
We understand current numbers, operators, call flow, and CRM needs.
Architecture
We design SIP/VoIP, CRM pipeline, roles, recordings, and reports.
Integration
We connect telephony, CRM/ERP, dashboards, and lead sources.
Frequently Asked Questions
Call center infrastructure includes SIP/VoIP telephony, a CRM workflow, operator panels, recordings, reports, roles, integrations, and support tailored to the business.
Yes. SIP/VoIP architecture can be part of the full solution.
Yes. CRM integration is key for customer history, calls, follow-up tasks, and reports.
Related Services
Other services that complement your project
Custom CRM System Development
Custom CRM system for sales pipeline, offers, follow-ups, WhatsApp/email integrations, dashboards, and customer management — from €1,500.
Custom ERP System Development
Custom ERP system development for inventory, sales, production, invoicing, CRM, reporting, and API integrations — from €2,000.
API Integrations and Software Connectivity
API integration to connect ERP, CRM, e-commerce, accounting, couriers, payments, Google Sheets, email/SMS/Viber, and third-party APIs — from €900.
Lead Generation Service
Lead generation for your business: web scraping + email campaigns + cold calling databases. B2B lead generation from €199/mo for companies in Bulgaria and abroad.
Industries We Serve
Specialized solutions for various sectors
Call Center Infrastructure: a landing page ready for Google and Meta campaigns
Every paid click should land on a page with a clear promise, proof, tracking, and a fast path to inquiry.
Clear ad message match
Call Center Infrastructure has a concrete offer block, pricing/timeline signals where relevant, and CTAs aligned with Google and Meta campaigns.
Measurement-ready
CTA clicks, phone clicks, forms, and calculator leads are tracked through GA4 and Meta Pixel for better optimization.
Fast follow-up
Every inquiry can be answered with direction, budget range, and next steps instead of leaving the lead without context.
Lower friction before contact
The page shows process, technology, FAQ, related services, and proof points to reduce risk for cold traffic.