About the Project
Voice Agent is an AI phone assistant that answers every call — including at 3 a.m. It speaks natural Bulgarian, follows your script and responds in 2–3 seconds, 24/7, no shifts.
Instead of a recording someone has to listen to, the agent asks the right questions, classifies the signal as urgent or routine, and hands the team a ready case card — with classification, caller, phone, site and description filled in by itself during the call.
The demo shows five companies with five different scenarios — construction, service/emergency firm, clinic, online store and logistics — and how the agent behaves in each.
The platform is available as a working interactive demo.
Technologies
Features
- Вдига всяко обаждане 24/7
- Говори естествен български
- Работи по ваш сценарий
- Разпознава спешно от рутинно
- Готов картон, не запис
- Ескалира към дежурния екип
- Пет индустриални сценария
Need a similar working process?
This case study connects to services that Saitami builds as real business systems, not isolated pages.
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