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Илиян Боровански·Lead Developer

B2B Client Portal — Personal Pricing, Credit Limits, Repeat Orders

Not a B2C webshop with a login. The partner ordering channel where every dealer sees their own contract pricing, credit balance and order history — and places repeat orders without a phone call to your sales desk.

What a B2B client portal includes

Personal catalogs and contract pricing

Every partner logs in to a catalog with the SKUs they are entitled to and the prices from their signed contract — volume tiers, period discounts and per-customer surcharges applied automatically.

Credit limit and live balance

The agreed limit, the used portion and the remaining headroom in real time. Orders above the limit are blocked or routed for manual approval — no surprise overdues, no calls to accounting.

One-click repeat orders

Past orders, saved templates and shopping lists let a buyer reorder a full pallet in seconds. Substitutions are suggested when an SKU is out of stock, with the customer's own price kept intact.

Quotes that convert into orders

Reps build a quote inside the portal, the client approves it with one click and the system turns it into a confirmed order — no re-keying. Quote history stays linked to the partner.

Order, invoice and shipment tracking

A timeline per order — confirmed, picked, shipped, delivered — with Speedy or Econt waybill links, downloadable invoices and proformas, and payment status synced from your ERP.

Multi-tier company hierarchy

Company, branches, users — each branch with its own order limits and approval flows. HQ sees the consolidated balance; a branch user only sees their own scope. Proof-of-payment upload built in.

Who needs a partner ordering platform

Distributors

If sales takes 80% of orders by phone, a B2B ordering platform is your fastest revenue lever. Reps stop being order takers and become advisors; orders flow in 24/7 with prices already applied.

Manufacturers selling to dealers

Producers with a dealer network — auto, FMCG, building materials, electronics — gain a dealer portal where each retailer sees their cooperation tier, MSRP, co-op funds and shipment status.

Wholesale shops

A wholesale operation with 200+ recurring buyers cannot scale on Viber and Excel. The partner portal carries the long tail of recurring orders; reps focus on top accounts and new acquisitions.

How we build it

Tech stack — Next.js and React for a fast, SEO-friendly partner experience; PostgreSQL for ACID-grade financial data; a REST API to your ERP (Microinvest, Ajur, SAP B1, Business Navigator or custom); optional SSO with the customer's Active Directory; granular permissions per role and per branch. See also software development and API integrations.

1. Discovery

We map partner segments, pricing rules, credit policy and ERP touch points. Output — a tech spec and a fixed EUR quote.

2. MVP in 5-8 weeks

Catalog, personal pricing, orders and invoices first; soft launch with three to five pilot partners.

3. ERP and SSO

We connect the ERP for stock, prices and balances, set up SSO and configure role-based permissions.

4. Rollout and support

Onboard partners in cohorts, train your sales desk, stay on SLA so the portal evolves with new product lines.

Why Saitami

+58%

repeat orders through the portal — partners self-serve from saved templates and history, recurring volume shifts off the phone.

-72%

status-check calls — buyers see order, invoice and shipment status in real time, call center workload drops by two thirds.

from €6,400

MVP with personal catalog, contract pricing, credit limit and ERP integration. Fixed EUR quote, no per-seat fees.

Pair it with eMAG marketplace integration or a client portal for orders and invoices for a complete partner channel.

Frequently Asked Questions

How is a B2B client portal different from a regular online shop?

A B2C webshop shows the same prices to everyone and charges a card at checkout. The partner channel serves contract pricing per dealer, enforces a credit limit instead of a card payment, supports proformas and quotes, exposes full order and shipment history, and lets a hierarchy of users from the same company order under a shared agreement.

Can partners see only their personal prices?

Yes — that is the core promise of a B2B ordering platform. Each partner logs in to a private catalog with the SKUs and prices defined in their contract, including volume tiers, period discounts and individual surcharges. Public lists, MSRP and competitor terms stay hidden — each dealer sees only their own commercial conditions.

Is the portal connected to our ERP?

Yes. The portal is a thin sales channel on top of your ERP — stock, prices, balances and invoices come from the ERP through a REST API; orders flow back the same way. We have built integrations with Microinvest, Ajur, SAP Business One, Business Navigator and custom systems, with retries, audit logs and reconciliation.

How much does a partner ordering portal cost?

Starting investment for an MVP is from €6,400 — personal catalog, contract pricing, credit limit, orders, invoices and one ERP integration. A full rollout with SSO, multi-branch hierarchy, quote-to-order and shipment tracking typically runs €12,000 to €24,000. Fixed EUR quote after discovery, no per-seat license.

Ready to move partner orders off the phone?

A 30-minute demo of a B2B client portal against your pricing model, credit policy and ERP stack.

Request a B2B demo →

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B2B Client Portal — Orders, Invoices & Catalog | Saitami | Saitami.bg