Business process automation
Services

Business process automation

We start with one process that currently runs through Excel, email and chats—requests, approvals and reports. We build a system with roles, steps and notifications, while data is transferred automatically between programs. Examples include importing requests from email in the Testen Dom demo and AI-powered invoice recognition in the Ekovat demo.

What you get

  • From Excel to a system

    Spreadsheets become screens with user roles and input validation.

  • Step-by-step approvals

    The request goes through the people who need to approve it, in the right order.

  • Documents with AI

    Invoices and documents are recognized and entered automatically, as in the Account-X and Ekovat demos.

  • Requests from email

    Email requests are entered into the system without retyping, as in the Testen Dom demo.

  • Reports from your data

    Reports are generated from data in the system, not from spreadsheets sent by email.

Clients we have worked with

  • Akbari Perfume House
  • Ministry of Innovation and Growth
  • Crypto.bg
  • Pelikan DTM
  • FIX Bulgaria
  • Vakarel
  • MysteryBet
  • Omega Light
  • National Elevator Company
  • Christian Center Sofia
  • ZapaziChas
  • UnitGold
  • AGA Transfer
  • KMP Build
  • modernoBG
  • Vida Luxe
  • Avanta
  • Baytown Machinery
  • Labimex
  • Unit.Estate
  • Elite Call Center
  • Camélia Désir
  • Videoto
  • Pro Structura
View projects
Portfolio

ERP and CRM systems

The whole portfolio
Pelikan DTM - ERP system for warehouse, checkout and documents
Office equipment distribution · 2026

Pelikan DTM - ERP system for warehouse, checkout and documents

An integrated business process management system for an office equipment distributor: two locations, 2 564 products, a checkout with a barcode scanner, deliveries, purchase invoices, PDF documents, quotations, price lists, stocktakes, reports and a connection to the online store. Built as part of a project co-financed by the European Union.

Next.js 16React 19TypeScript
Case study

Live demo systems

Each one opens in your browser with a single click.

All demo systems
demo.mmm.software
Document management (DMS)
Documents and archives

Document management (DMS)

Incoming and outgoing reference numbers, importing from email, approvals, qualified electronic signatures, natural-language search, an archive with a retention period and an activity log.

Open demo system
demo.mmm.software
Security ERP
Security / SOD

Security ERP

Sites and contracts for security and guard services, monthly invoices by contract, patrols on a GPS map, areas, inventory, and staff.

Open demo system
demo.mmm.software
MMM Support Desk
Customer service / Contact centre

MMM Support Desk

Calls, email, chat, Viber and Facebook in one list, tickets with deadlines, outbound campaigns with a script, a live dashboard and an AI assistant.

Open demo system
demo.mmm.software
Banitsa and pastry production
Food industry

Banitsa and pastry production

Company requests by email, production planning by lines and shifts, recipes and cost calculation, batches with expiry dates, barcodes and routes.

Open demo system
demo.mmm.software
3D printers and consumables
Online store and warehouse

3D printers and consumables

Two-way pricing between the website and the system, online orders, inventory with shipment tracking, serial number-based servicing, and business-to-business sales.

Open demo system
Price

Business process automation: how much does it cost?

€3,000-€29,300

most often around €8,600

Based on 98 of our quotes as of 14 August 2026

How we work

01

You describe the process

Who does what today, and in which files and programs.

02

Questions and price range

We ask about the steps, people and programs and give you a price range.

03

Process demo

We show the process as a system built around your steps.

04

Written proposal

Scope, integrations, exact price and timeline.

05

Launch and expansion

We launch the first process and add the next ones.

Frequently asked questions

Business process automation: €3,000-€29,300, typically around €8,600. The exact price is included in the written proposal.

It depends on the scope, which we set out in the proposal. For comparison, here are examples from our portfolio: Pelikan DTM: since April 2026, continuously developed, Elite Call Center: 6 months, LiftexPro: 8 months.

Yours. The code and data are handed over with the project.

If you wish, we can maintain the project for €100-€350 per month. We specify what maintenance includes in the quote.

Yes, if they have an API or can export files. When they cannot, we look for another way to exchange data and tell you about the risks in advance.

Yes. Our file shows us the fields and rules, and we transfer its data into the system.

We start with one process, and the system can grow into an ERP when we add inventory, sales and invoicing.

More on this topic

Custom ERP system

When your processes cover inventory, sales and invoicing.

Related Services

Custom software development

Web systems, platforms and mobile apps built around your process, with code that belongs to you.

Custom ERP development

An ERP system built around your processes: inventory, sales, invoices, reports, and roles in one web-based system.

API integrations and software connectivity

We connect your website, store, ERP and CRM system with payment providers, couriers, telephony and notifications, so you don’t have to re-enter data.

AI Chatbot

An AI assistant that answers customers about your services, prices and terms and hands the conversation over to a person.

What do you want us to build?

You describe the project, we come back with questions and a price range, then a demo and a written proposal.