Telegram marketing for businesses is the channel where the company writes to its customers, the bot that answers frequently asked questions and accepts enquiries, and the notifications from your website and systems that reach your team within seconds. It is suitable for a company whose customers already use Telegram, and for any team that wants to learn about every new order or enquiry immediately; the price of our marketing packages is €250-€2,500, calculated based on the offers we actually send (their number and date are shown below the price), while the bot and notifications are often a one-off job at the lower end of the range. Every month, you see how many subscribers the channel has, how many enquiries the bot has accepted and how many of them have become orders.
Владислав БарковManaging Director· Updated The forms for NAK, FastPool.bg and Elite Call Center send every enquiry to the team's Telegram within seconds.
It answers frequently asked questions, accepts a request with a phone number and passes it on to a person.
Scheduled posts that you approve; subscribers come from your website, store and checkout.
Registered to your account, with the code handed over with the project.
Not by subscriber count: how many requests the bot accepted and how many became orders.
Aesthetic centre in Ruse: three Facebook and Instagram posts a week, each about a real treatment offered by the centre, with an image generated from a brief, a custom text template and publishing that does not depend on someone being there that day.
Performance advertising for a perfume brand: over 70 Meta ad creatives, campaigns by season and fragrance, a product catalogue built from store data, server-side tracking, and weekly analysis based on revenue, not clicks.
Luxury brand for women's tights: visual identity and a bilingual online store with card payments and delivery by Econt.
The Telegram notifications we build are already working live: the website forms of Natsionalna Asansyorna Kompaniya, FastPool.bg and Elite Call Center send every new enquiry to the team as a Telegram message the moment it is submitted. We do the same for a new order in the store, a changed status or a payment. We measure results by enquiries and orders, not subscribers: a channel with few people who buy is worth more than one with many who only read. The bot is registered to your account, and its code is handed over with the project.
We start with what you need Telegram for: a channel where you can write to your customers, a bot that answers and accepts enquiries, or notifications for your team. Most often, it is a combination. We register the bot to your account and connect it to your website, store or system so that the notifications come through. We write the answers to frequently asked questions: prices, timelines, opening hours and availability, as well as the flow the bot uses to accept an enquiry: several short questions, the enquiry number and a message for the person who will handle it. The solution with a chatbot for enquiries from the demo.mmm.software website shows what such a flow looks like.
If there is going to be a channel, we set it up: name, description, first posts and where customers can learn about it: on the website, in the store, in the email after an order or on the receipt. Subscribers come from your customers, not from elsewhere. You see and approve everything before it goes live.
We write the channel posts according to a content calendar and show them to you before publishing. We add the questions that have come up to the bot and check that enquiries reach the right person. We monitor the notifications: if something stops working, we see it before you do. At the end of the month, you receive a report: subscribers, posts, enquiries through the bot and how many of them have become orders. When the bot and notifications are a one-off job, the monthly part is only their maintenance, if you want it.
Subscribers come from the places where your customers already are: a link to the channel on the website and in the store, a line in the email after an order, a code on the receipt and business card, and a short explanation of why it is worth subscribing: you are the first to learn about availability, timelines and discounts. A channel that posts rarely but provides useful information keeps people; a channel that sends advertising every day loses them. That is why the calendar includes several posts a month, each with a reason, and each approved by you.
A bot registered to your account with code that belongs to you, notifications from your website and systems, a channel with posts you approve, and a report based on enquiries and orders. Conversations can be added to your CRM system under the customer history.
Advertising on Google or Meta, website or online store development, and changes to your systems so they can send events are quoted separately. Telegram does not charge for bots and channels, so there are no external fees here.
We will not search for, collect or publish lists of groups to join, and we will not add people to a channel or group without their consent: subscribers are your customers who have chosen to read your content themselves. We will not buy subscribers or send advertising to people who have not asked for it. We will not promise you a number of subscribers or orders: we show what the channel has delivered and what we are changing.
A channel for customers, a bot for enquiries, notifications for the team or a combination.
We ask what the bot needs to do and where the notifications should come from, then tell you the price.
What we set up, what is a one-off, what is monthly and the exact price.
We register the bot to your account, connect it to your systems and launch it.
Posts according to a calendar, bot updates and a monthly report based on enquiries and orders.
Telegram marketing: €250-€2,500. The exact price is included in the written proposal.
It depends on the scope, which we set out in the proposal. For comparison, here are examples from our portfolio: Vida Luxe: monthly, since 09.2026, Akbari Perfume House: campaigns from 10.2025, monthly management from 09.2026.
Yours. The bot is registered to your account, its code is handed over with the project, and the channel belongs to your profile. When you stop working with us, everything remains yours and continues to work.
If you wish, we can maintain the project for €100-€350 per month. We specify what maintenance includes in the quote.
Yes. The bot can answer frequently asked questions, accept requests with a reference number, and send notifications from your website, store or system: a new order, a new enquiry or a changed status. The chatbot solution at demo.mmm.software shows what a request scenario looks like.
We connect your form or system to a bot that sends a message to your team in Telegram the moment the form is submitted. This is how the forms of Nacionalna Asansyorna Kompania, FastPool.bg and Elite Call Center work.
Yes, if you have customers who use Telegram and have a reason to read your messages: new products, stock availability and deadlines. Subscribers come from your website, store, post-purchase email and checkout; we do not buy them or collect them elsewhere. If your customers are on Viber, we start with Viber.
No. We do not search for or publish lists of groups to join, and we do not add anyone to a channel or group without their consent. We work with companies that want to message their own customers.
A bot for notifications and frequently asked questions is a one-off job that takes days, not months, and sits at the lower end of our pricing range. A bot connected to your system and CRM requires more work, and we price it in a written proposal before we start. Telegram does not charge for bots.
It depends on where your customers message you today. Telegram is convenient for notifications to your team because the bot can be set up without template approval or fees. For retail customers in Bulgaria, Viber is more common; both channels can run together in one inbox.
Viber, WhatsApp and Telegram on one page.
The enquiry form sends a message to the team immediately.
B2B website and systems that notify the team in Telegram.
When the bot also needs to answer on the website, not just in Telegram.
All projects, organised by type of work.
Viber marketing for business: campaigns to customers who have given consent, automated replies, and conversations in one inbox together with email and phone, tracked by orders and enquiries.
WhatsApp marketing for businesses: WhatsApp Business with approved templates, automated replies, a catalogue in the conversation and all conversations in one inbox, tracked by orders and booked appointments.
An AI chatbot for your website that answers customers about your services, prices and terms, records their enquiry and hands it over to a person; by phone, the voice agent does the same.
Custom CRM development for small and medium-sized businesses: customers, enquiries, deals, PDF quotes, tasks and a phone in the browser, with the data kept with you.
API integrations for businesses: we connect your website, store, ERP and CRM system with Econt, Speedy, Stripe, banks, telephony, Meta and your programs, so you do not have to re-enter data.
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