E-commerce AI chatbot that reduces tickets and lifts conversions
For stores with repetitive questions about stock, delivery, sizes, returns and order status. We connect the bot to catalog, warehouse, couriers and CRM.
Request a consultation →Catalog answers
The bot reads products, variants, stock, sizes and delivery rules instead of hallucinating.
Order status
The customer receives tracking and ETA after email or phone identification.
Recommendations
The chatbot suggests similar products, accessories and size based on the question.
Escalations
It opens a human ticket only when data is missing or the case is sensitive.
How the project works
We start with a 60-90 minute workshop, map the workflow, roles, data and integrations. Then we return an MVP scope, fixed budget and a 4-8 week rollout plan. The first version is production-ready: permissions, dashboard, Excel import, audit log and API links to the tools you already use.
Related services: AI chatbot · online store · ERP integration
