ИБ
Илиян Боровански·Lead Developer
Service software

Electronics repair software with serial history

Electronics repair software that tracks every device by serial number — intake with photos, full repair history, parts stock and automatic customer notifications.

What the electronics repair software includes

  • Device intake with serial number, fault description and condition photos before repair.
  • Full repair history per serial — technician, parts, dates and pricing.
  • Parts stock with order reservations and automatic deduction on use.
  • Pricing per repair type, splitting labour and parts on one bill.
  • Warranty vs paid repair distinction with cost control.
  • Automatic SMS and Viber notifications on status change.

Who it is for

Phone & laptop repair

High-volume shops that need fast serial/IMEI lookup.

White-goods service

Field technicians documenting repairs on site and billing on completion.

Retailer service desk

Electronics stores linking warranty, sale and repair.

How we build it

We build on PostgreSQL with a Next.js interface and a technician mobile app. Each device gets a unique record tied to serial number and customer.

Parts stock links directly to jobs, so availability updates on use and a part never gets billed without being fitted.

We integrate fiscal devices and accounting software via REST API and train the team in under an hour.

Why Saitami for electronics repair software

+38%

more completed repairs per day

-29%

billing errors from unfitted parts

from €3,200

one-off build, no monthly fee

Frequently Asked Questions

Does the software track history by serial number?

Yes. Every device has a unique record tied to serial or IMEI that collects all prior repairs, fitted parts, technicians and prices. On a return visit you see the full history immediately and never repeat warranty work for free by mistake.

Can it send a quote before repair starts?

Yes. After diagnostics the system generates a quote with labour and parts split and sends it by SMS, Viber or email. The repair starts only after approval, which eliminates disputes about an unexpected bill.

Is it linked to the fiscal device?

Yes. We integrate the system with fiscal devices and accounting software via REST API. When a repair closes, the bill is issued automatically with no re-entry and no mismatch between the service desk and accounting.

How much does electronics repair software cost?

The build starts at €3,200 as a one-off investment, with no per-user fee or monthly subscription. Final pricing depends on the number of locations, the mobile module and integrations; we give a fixed quote after a short review of your service process.

Give your service desk full traceability

Book a demo and we will show how electronics repair software cuts handling time and stops losses from unfitted parts.

Book a demo →

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Software for Electronics Repair Shops | Saitami | Saitami.bg