ИБ
Илиян Боровански·Lead Developer

Hotel Reservations System — Own Booking Engine

A hotel reservations system by Saitami is an own booking engine on your domain that takes direct reservations without 15-20% OTA commission to Booking.com or Expedia. One widget, a reception back-office and PMS sync on a database you own.

What our hotel reservations system includes

Embedded direct booking widget

A direct booking widget on your domain with one script tag — the guest picks dates, room type and package without third-party redirect. Mobile-responsive, server-rendered for SEO, three-step checkout.

Multi-room types and rate plans

Unlimited room types (standard, deluxe, suite, family) with capacity and photos. Rate plans for weekday, weekend, holiday and last-minute pricing, seasonal minimum stay, domestic and foreign prices.

Package deals and upsell add-ons

Ready packages — breakfast, spa weekend, romantic, airport transfer — with automatic price recalc. At checkout the guest adds early check-in, late check-out or parking, lifting average value 15-25%.

Multi-currency and multi-language

Storefront in English, German, Russian, Bulgarian and Serbian on the same engine, prices in EUR with indicative conversion for foreign guests. Tax inclusion per locale, separate booking conditions per country.

Pre-payment via Stripe and myPOS

Stripe for international guests, myPOS for Bulgarian cards, ApplePay and GooglePay in the widget. Flexible policies — full deposit, partial, pay-at-stay with pre-authorization. PCI-DSS compliant.

PMS sync and abandon-cart restore

REST API to your existing PMS — bookings appear in the reception schedule instantly and an agency block closes availability in the widget. Abandon-cart email recovers unfinished reservations within 24 hours.

Who the own booking engine is for

Boutique hotels with own SEO traffic

Boutique properties of 10-40 rooms with a recognisable brand and organic Google traffic. The direct booking widget converts that traffic into commission-free reservations and keeps the guest on the owned domain from search to payment. Payback in 4-6 months.

Guest houses and apart hotels

Family hotels and apart complexes that want off the 20% Booking.com commission. Handles many room types, minimum stay and seasonal prices without spreadsheets. Plug-and-play in an existing WordPress or Next.js site.

Chains reducing OTA dependency

Hotel groups with 3-15 properties paying six-figure annual fees to OTAs and shifting the mix to direct booking. One engine for every location, per-hotel rate plans, central reporting and benchmarking in one dashboard.

How we build it

1. Rate plan and OTA mix audit

Week one we map room types, seasonal pricing, packages, cancellation policies and the real OTA versus direct share. We compute potential savings from shifting 30-50% of volume to the own booking engine — payback before any code.

2. Next.js widget — fast and SEO-friendly

Built with Next.js 15 and SSR so room and rate pages get indexed by Google. Lighthouse 95+ on mobile, lazy-loaded galleries, three clicks from landing to confirmation. See also website development for a site refresh.

3. Node.js, PostgreSQL and REST API to PMS

Node.js backend with PostgreSQL and row-level locking that prevents double bookings. REST or GraphQL API to your existing PMS software for hotels so reception stays in one screen. See custom software development for overbooking rules.

4. Stripe, myPOS, GA4 and conversion tracking

Stripe and myPOS for payments, ApplePay and GooglePay one-tap. GA4 enhanced ecommerce events, attribution to Google Ads and Facebook Ads, A/B testing of prices. See SEO services to feed the engine with owned organic traffic.

Why Saitami for a hotel booking engine

+38%

direct booking in 6 months

average shift after launching an own booking engine

-12%

average cost per booking

drop after removing OTA fee on direct channel volume

from €2,400

starting investment

full booking engine with widget, rate plans and PMS sync — one-off in EUR

Related: PMS software for hotels for full front-office and medical center software for wellness or spa clinics.

Frequently Asked Questions

Why do I need an own booking engine if I work with Booking.com?

Booking.com brings visibility but takes 15-20% per reservation and restricts direct prices. An own booking engine on your domain converts organic and paid traffic into commission-free bookings, with control over upsell, packages and guest data. OTAs stay top-of-funnel; direct becomes the most profitable channel.

How fast does it embed into an existing site?

A basic embed in WordPress, Next.js or a static site takes 2-3 weeks — room types, basic rate plans, Stripe and myPOS, confirmation emails. A full solution with packages, upsell, PMS sync and conversion tracking takes 5-8 weeks from kickoff to live, depending on pricing rule complexity.

Does it support promo codes and packages?

Yes. The engine supports unlimited promo codes with rules — percentage or fixed discount, minimum stay, valid dates, usage cap, binding to a specific room type or rate plan. Packages bundle stay, breakfast, spa and transfer at one combined price with automatic recalculation when the number of nights or guests changes in the widget.

How much does an own reservations system cost?

A starter package with a booking widget, multi-room, basic rate plans, Stripe or myPOS and confirmation emails starts at €2,400 one-off in EUR. Larger rollouts with packages, upsell, abandon-cart restore, two-way PMS sync, multi-currency and conversion tracking typically land between €4,800 and €11,000. Monthly support and hosting are billed separately.

Ready to take direct reservations without OTA fees?

Tell us your room count and current OTA share. Get a concrete hotel reservations system plan with pricing and timelines — one-off, no monthly SaaS lock-in.

Request a booking engine demo →

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Hotel Reservations System | Saitami | Saitami.bg