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Илиян Боровански·Lead Developer
Goals · OKR · KPI

KPI Tracking Software — Goals, Progress, Teams

Custom KPI tracking software for companies that have outgrown spreadsheets. It links company strategy, team OKRs and individual commitments in a live hierarchy — with weekly check-ins, automated data sync from CRM, ERP and ad platforms, and dashboards people actually open on Monday morning rather than once a quarter.

What the system covers

Hierarchical goals

Company to department to team to individual. Each goal carries a parent, a weight and an owner; child KPI movement rolls up to parent progress in real time.

Weekly check-ins

A five-minute Friday form: current value, confidence level, short note. The history persists and surfaces trends, not just the latest number.

Automated data sync

Connectors for HubSpot, Pipedrive, Salesforce, GA4, Google Ads, Meta Ads, Stripe and your internal databases. KPI values update without manual entry.

Flexible scoring rules

Linear, threshold, stepped or inverse (lower is better) per goal. Supports moonshot and committed targets, plus weighted team progress.

Dashboards and access

Fully transparent public dashboards or strict role-based access, depending on your culture. The same platform serves open scaleups and regulated enterprises alike.

Retros and 1:1 prep

Auto-generated brief for every 1:1 — achieved and at-risk goals, problem check-ins, trends. Managers walk in prepared instead of juggling five tabs.

Who it fits

Scaleups (50-300 people)

When Notion tables stop scaling and Asana is too task-oriented. Hierarchical OKRs supply the missing layer between strategy and daily work.

Enterprise PMOs

A program office accountable for dozens of portfolios. You get board-level rollups, drill-down to a single project and an audit trail of every value change.

Marketing teams

Pipeline, CAC, ROAS, MQL, brand awareness — the platform pulls from ad networks, analytics and CRM, then explains exactly why this quarter is slipping.

How we build it

We do not resell someone else's SaaS by the seat. We build your own platform on a proven stack — PostgreSQL, Node.js or .NET, React/Next.js, REST APIs and webhooks. The software is yours, data never leaves your cloud or on-prem environment.

We start with a two-day discovery: CEO, function heads and a senior IC. We map the current KPI landscape — what lives in Excel, what in Notion, what nobody measures but everyone talks about. From that map we lock the MVP scope. See how we approach API integrations for the surrounding stack.

Phase one usually covers the goal hierarchy, manual and automated ingest for three or four key sources, weekly check-ins and core dashboards. Slack and Microsoft Teams integrations ship in the base package — reminders and red-KPI alerts flow where teams already work.

Phase two adds the retro module, role-based access and board-grade public dashboards. Rollout happens in stages: leadership first, then one department, then the company. People adapt, you see real adoption numbers before a full launch. After go-live we stay on SLA-backed support — no surprises in year one.

Why Saitami for your KPI tracking software

+38%

Goal achievement

Average uplift two quarters after go-live, measured on real customer data across scaleup and enterprise deployments.

-44%

Status meetings

When progress is visible in the dashboard, weekly status meetings shrink or disappear. The time returns to real work.

from €3,800

Starting investment

Fixed price for the MVP phase. No per-user licensing, no hidden subscription. You own the platform outright, regardless of headcount.

The platform often runs alongside a business reports system and a task management system — the strategic layer plugs into the operational one without duplicate entry. See also our custom software development service.

Frequently Asked Questions

How long does KPI software implementation take?

KPI tracking software implementation typically takes between 5 and 10 weeks for the first productive phase. A scaleup of 50-80 people with three key integrations goes live in 5-6 weeks. An enterprise PMO with dozens of portfolios and a complex hierarchy lands closer to 8-10 weeks. We avoid big-bang rollouts — we deploy department by department until adoption holds.

What is the difference between OKRs and KPIs in the platform?

In the platform, KPIs are ongoing metrics (MRR, NPS, on-time delivery, CAC) and OKRs are ambitious objectives that KPIs attach to as key results. You can run OKRs only, KPIs only or a blended model; most scaleups start with quarterly OKRs and ongoing KPIs in one dashboard, while enterprise PMOs chart by portfolio and strategic theme.

Which systems does the KPI software integrate with?

Out of the box we integrate HubSpot, Pipedrive, Salesforce, Microsoft Dynamics, GA4, Google Ads, Meta Ads, LinkedIn Ads, Stripe, Mixpanel and Slack/Teams. For ERP and finance we connect to SAP Business One, Microsoft Dynamics F&O and any REST or SQL-accessible internal database. Any missing connector is built during phase one at no extra cost.

How much does custom KPI tracking software cost?

KPI tracking software with us starts from €3,800 for an MVP rollout in a scaleup of up to 80 people and typically lands between €12,000 and €28,000 for an enterprise PMO with multiple portfolios, complex scoring rules and role-based access. Pricing is fixed against the agreed scope, paid in milestones, and never includes per-user fees. Post-go-live support is a separate SLA contract.

Ready to put goals back at the center?

Book a 45-minute free consultation. We walk through your current KPI structure, demo the platform live and leave you with a concrete phase-one plan at a fixed price and timeline.

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KPI Tracking Software | Saitami | Saitami.bg