What is undefined?
undefined by Saitami is a customized solution designed entirely for your business processes. Unlike off-the-shelf SaaS solutions, you get software that works exactly the way your business requires — no compromises and no monthly license fees.
We develop with modern technologies (React, Next.js, .NET, PostgreSQL) and guarantee scalability, security, and easy maintenance. Every module can be added or modified at any time without requiring a complete system replacement.
Benefits for Your Business
How we build undefined
We work in stages with demos every 2 weeks — you see progress in real time.
Business Analysis
We interview key users, map processes, and define requirements. 1-2 weeks.
UX/UI Design
We create prototypes and visual design — you approve before development starts.
Architecture
Technology selection, database design, API structure, and infrastructure plan.
Agile Development
2-week sprints with demos at the end. You see real progress, give feedback.
Testing & QA
Automated tests, manual QA, performance tests, and security audit.
Launch & Support
We deploy, train your team, and provide SLA support from €200/mo.
Bulgarian Regulatory Compliance
Our software fully complies with Bulgarian legislation and regulatory requirements.
Trusted by 50+ companies in Bulgaria












Why custom software instead of SaaS?
Off-the-shelf solutions seem cheap at first, but monthly fees add up. With custom software you invest once and own forever.
- ✗ Does not adapt to your processes
- ✗ Vendor lock-in — your data is with them
- ✗ Limited integrations
- ✗ You pay for features you do not use
- ✓ 100% adapted to your processes
- ✓ You own the code and data
- ✓ Unlimited integrations via API
- ✓ Unlimited users
Frequently Asked Questions
Who is undefined for?
We work with businesses from all industries. Here are some sectors where we have experience: