Custom CRM System Development
Custom CRM system development from €1,500 with a first working version in 3-6 weeks. Saitami builds CRM software around your real sales process: leads, customers, deals, pipeline stages, offers, tasks, follow-up reminders, WhatsApp/Viber/email communication, dashboards, and management reports. Instead of adapting your team to an off-the-shelf CRM platform, you get a web-based CRM system with clear permissions, integrations, data ownership, and an upgrade path to ERP, invoicing, inventory, or a customer portal.
What You Get
- CRM around your process, not the opposite
We model stages, fields, and automations around how your team actually sells today.
- Fewer lost leads
Every contact gets an owner, next action, deadline, and history so no inquiry stays without follow-up.
- Offers and sales in one place
Create offers directly from a deal, track statuses, and see which offers require action.
- WhatsApp, Viber, and email integrations
We connect the CRM with real communication channels for context and faster customer response.
- Management dashboards
Owners see pipeline value, conversion, activity, lead sources, and bottlenecks without manual spreadsheets.
- Ownership of data
The CRM system, structure, and data are yours; there is no vendor lock-in and it can grow into ERP or a custom portal.
Custom CRM System Development: price, timeline, and what is included
Short facts for Google, AI search engines, and clients who want to compare the offer quickly.
from €1,500 for a small CRM with pipeline, customers, tasks, and offers; €3,000-€6,000+ with more roles, integrations, and dashboards
first working version in 3-6 weeks; larger CRM/ERP implementations are planned in stages
leads, companies, contacts, deals, statuses, probability, value, source, owner, and next action
automatic reminders, tasks, email/WhatsApp/Viber notifications, and communication history
offer generation, PDF, statuses, approvals, versions, and link to customer/deal
reports for pipeline value, conversion rate, missed follow-ups, sales rep activity, and real lead sources
How much will your project cost?
Get an estimated price in 30 seconds
What do you need?
What CRM system we build
We build web-based CRM systems for teams that sell by phone, email, WhatsApp, Viber, website forms, B2B meetings, or a mix of channels. The foundation is clear: one place for leads, customers, contacts, deals, offers, tasks, and follow-up history.
The CRM can be a simple pipeline for 2-5 sales reps or a more serious system with roles, departments, approval process, product catalogs, PDF offers, automatic reminders, dashboards, and ERP/invoicing connection. The goal is not many menus; it is real adoption by the team and visibility for management.
Modules and integrations
Typical CRM modules: leads, customers, contacts, companies, deals, pipeline stages, offers, tasks, follow-up calendar, notes, files, tags, sources, roles and permissions, activity log, search, dashboards, and export.
Integrations can include website forms, GA4/UTM sources, email, WhatsApp Business API, Viber, Telegram notifications, Google Sheets, accounting software, ERP, e-commerce, invoicing, payments, calendar, and external APIs. If you already work in Excel or an old CRM, we plan data migration without losing history.
Pricing, timeline, and stages
Starter CRM: from €1,500, usually 3-6 weeks — suitable for pipeline, customers, deals, tasks, offers, and basic dashboards. Advanced CRM: €3,000-€6,000+, 6-10 weeks — more roles, automations, WhatsApp/email/Viber integrations, migration, and management reports. CRM + ERP/portal: from €6,000, 2-4+ months — when the system enters inventory, invoicing, service, subscriptions, or customer access.
We work in stages: sales process analysis, prototype, first working version, integrations, migration, testing, training, and optimization. You get a demo every 2 weeks to validate the process before the system becomes too large.
When a CRM system pays for itself
A CRM system pays for itself when you have enough inbound inquiries or active sales, but some are lost because of slow response, missing follow-up, unclear offers, work in too many spreadsheets, or lack of visibility into who does what.
If the CRM saves even a few deals per month, reduces manual work, and shows which channels bring real customers, the investment quickly becomes cheaper than chaos. That is why we start with the most important processes, not unnecessary features.
Custom CRM software for B2B sales
For B2B teams, CRM software must show more than a customer list: lead source, contact person, company, need, budget, next meeting, offer, deal probability, and loss reason.
Saitami builds custom CRM systems with clear pipeline stages, automatic follow-up reminders, connection to B2B lead generation campaigns, email/WhatsApp/Viber history, and owner dashboards. This turns SEO, ads, cold email, and sales into one measurable system instead of separate spreadsheets.
Real projects / proof
Proof connected to this service
Saitami connects each SEO service page with real projects, case studies, or portfolio proof so the page is not only a promise.
Elite Call Center — SIP, CRM and ERP инфраструктура
Proof за CRM процеси, оператори, follow-up, отчети и call center инфраструктура.
View proofCase study: кол център инфраструктура
Реален пример за CRM процеси, телефония, операторски роли, отчети и follow-up контрол.
View proofTechnologies we use
Our Process
Transparent and efficient approach to achieve the best results
Sales process and roles
We map leads, deals, stages, sales reps, permissions, KPIs, and inquiry sources.
Prototype and structure
We create a working prototype for pipeline, customer profile, offers, tasks, and dashboard.
CRM module development
We develop leads, customers, deals, offers, follow-ups, permissions, activity log, and search.
Integrations and migration
We connect forms, email, WhatsApp/Viber, Google Sheets, ERP, accounting, or external APIs and migrate existing data.
Testing, training, and launch
We test real scenarios, train the team, and launch the CRM with clear working rules.
Data-driven optimization
We monitor adoption, missed follow-ups, conversion, and bottlenecks and add improvements by priority.
Frequently Asked Questions
A custom CRM system starts from €1,500 when it includes customers, deals, pipeline, tasks, and basic offers. Projects with WhatsApp/email integrations, roles, dashboards, migration, and ERP connections are usually €3,000-€6,000+. After a short analysis we provide a concrete budget and stages.
A first working version can be ready in 3-6 weeks. More complex CRM/ERP solutions with migration, integrations, and many roles are planned in several stages.
It typically includes leads, customers, contacts, deals, sales pipeline, offers, tasks, follow-up reminders, notes, files, activity log, roles, dashboards, and reports.
Yes. We can add WhatsApp Business API, Viber, email sending/receiving, templates, notifications, and communication history linked to a customer or deal.
Yes. The CRM system can generate PDF offers, store versions, statuses, products/services, discounts, approvals, and link them to the deal.
Yes. We migrate customers, contacts, deals, notes, statuses, and history when the old source allows export or API access.
It can show pipeline value, deals by stage, conversion rate, lead sources, sales rep activity, missed follow-ups, average response time, and expected revenue.
An off-the-shelf CRM is good if your process is standard and the team accepts its limitations. A custom CRM is better when you have specific stages, offers, roles, integrations, local documents, or need data ownership.
Yes. In B2B sales the CRM system must store companies, contacts, meetings, offers, long cycles, follow-up tasks, lead source, and channel history. This is a strong case for a custom CRM because the process is rarely fully standard.
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Industries We Serve
Specialized solutions for various sectors
Custom CRM System Development: a landing page ready for Google and Meta campaigns
Every paid click should land on a page with a clear promise, proof, tracking, and a fast path to inquiry.
Clear ad message match
Custom CRM System Development has a concrete offer block, pricing/timeline signals where relevant, and CTAs aligned with Google and Meta campaigns.
Measurement-ready
CTA clicks, phone clicks, forms, and calculator leads are tracked through GA4 and Meta Pixel for better optimization.
Fast follow-up
Every inquiry can be answered with direction, budget range, and next steps instead of leaving the lead without context.
Lower friction before contact
The page shows process, technology, FAQ, related services, and proof points to reduce risk for cold traffic.
