Dental Software Custom-Built for Bulgarian Dental Clinics
Dental software from Saitami is a custom dental clinic management system — doctor and chair scheduling, an electronic dental chart, patient records, treatment history, an NHIF (NZOK) link for contracted procedures and automatic SMS and Viber reminders. We build it around how your clinic actually works, not as an off-the-shelf foreign product with menus you will never open. Patient data and source code stay with you, hosted in Bulgaria or the EU, prices fixed in EUR, no per-chair subscription.
The problem with running a dental clinic
A dental practice loses revenue not from a shortage of patients but from a chaotic schedule, forgotten recall visits and manual record-keeping. The front desk books on paper or in Excel, the dentist cannot see the treatment history until the patient is in the chair, and the NHIF report is compiled by hand at month-end. Dental software designed for Bulgarian conditions removes exactly these bottlenecks.
- ✓Empty chairs — without a visible per-chair, per-doctor schedule the front desk books blindly and leaves gaps that cost EUR 60-120 of lost revenue per hour.
- ✓No-shows — a patient with no reminder forgets the appointment; manual phone calls eat front-desk time and still miss people.
- ✓Fragmented records — X-rays in one folder, the dental chart on paper, payments in another notebook — nobody sees the full patient picture.
- ✓Manual NHIF reporting — extracting contracted procedures from records and filling reporting forms at month-end is hours of work and a source of errors.
- ✓No follow-up — a patient who needs a recall or a continuation of treatment falls out of sight and never returns.
What the dental software includes
A calendar per doctor, per chair and per room, colour-coded by procedure type. The front desk sees free slots at a glance, moves appointments with drag-and-drop and avoids double bookings.
An interactive tooth chart — the dentist marks treated, extracted and planned teeth directly on screen. Each procedure stays attached to the relevant tooth.
Personal data, anamnesis, allergies, X-rays and documents in one place. The dentist opens the full patient profile in seconds before the appointment.
Automatic reminders 24 hours before the appointment and recall invitations after completed treatment — fewer no-shows and returning patients.
NHIF contracted procedures are marked in the record and extracted into a reporting form automatically. Invoices and receipts in EUR for private treatments.
Revenue per doctor, per procedure and per period, instalment payments, outstanding balances and chair utilisation — real numbers to run the practice.
How we build the dental software
Our process accounts for the fact that a dental practice has no IT department and its owner is a practising dentist with no time for long meetings. So we go on-site, talk directly with the front desk and the dentists, and ship a first working module quickly.
1. Discovery at the clinic
We spend half a day at the clinic, watch how appointments are booked, how records are kept and how the NHIF report is produced. We leave with a process map and a prioritised roadmap, not a hundred-page document.
2. Scheduling & records prototype in 3-5 weeks
We start with the most painful workflow — the schedule and the patient record. We ship a working module the front desk uses daily and iterate on weekly sprints with a demo at the clinic.
3. Dental chart, NHIF and integrations
We add the interactive dental chart, the NHIF report and the SMS and Viber gateway links. We connect the X-ray software if the clinic has a digital unit. See also custom software.
4. Training and data migration
We train the front desk and dentists on-site on real patients and real procedures. We migrate existing records from Excel or old software so you do not start from scratch.
5. Support and evolution
After go-live we stay on monthly support with a fixed SLA and evolve the system to the needs of the practice and changes in NHIF requirements.
Pricing and timeline
Monthly support from €200, with no per-chair fee — adding a new chair or dentist does not raise the price. Full ownership of code and patient data. See also business software.
Frequently Asked Questions
How much does dental software cost?
Custom dental software for one office with scheduling, patient records and SMS reminders starts from €4,500. A multi-room clinic with a dental chart, NHIF reporting and a finance module is €9,000-€18,000 depending on scope. Monthly support from €200, with no per-chair or per-dentist subscription.
Does it support NHIF reporting?
Yes. NHIF contracted procedures are marked directly in the patient record as they are performed and the system extracts them into a reporting form automatically at the end of the reporting period. This removes manual data collection from records and reporting errors.
Can you migrate our old records?
Yes. We migrate patient records from Excel, other dental software or a paper archive. We describe the structure of the old data during the discovery phase and transfer personal data, treatment history and financial records into the new system.
Does it work on a tablet at the chair?
Yes. The dental software is web-based and runs on the front-desk computer and on a chairside tablet through a browser. The dentist marks the dental chart and procedures directly during the appointment, without paper.
Why custom rather than off-the-shelf dental software?
Off-the-shelf dental programs are often rigid, with an expensive per-workstation licence and menus your practice never uses. A custom system is designed around your workflow, grows with the clinic, and patient data stays entirely yours. See custom software.
Ready for dental software for your clinic?
Book a discovery meeting — we come to the clinic, walk through the schedule, the records and the NHIF report, and within one week you get a process map and a fixed EUR quote.
Book a discovery meeting →Related services: custom software · business software