How long does the first version take?

Usually 4-8 weeks depending on integrations, roles and the quality of current data.

Can we start with only an MVP?

Yes. We automate the most expensive manual workflow first and expand after real team usage data.

Who owns the code and data?

The client owns the business data; the project ships with documentation, backup and export strategy.

SST

Saitami SEO Team·SEO Content

SEO landing page · 2026

Field service mobile app for technicians with offline mode, photos and signatures

For companies with field teams losing time in phone instructions, paper reports and manual photo transfers back to the office.

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Incoming jobs

Dispatch assigns a job; the technician sees address, SLA, customer history and required parts.

Offline mode

The app stores report, photos, GPS and signature offline and syncs when connection returns.

ERP/CRM link

After completion it creates a service report, invoice or follow-up task in CRM/ERP.

KPI reporting

Managers see response time, repeat visits, used parts and workload per team.

How the project works

We start with a 60-90 minute workshop, map the workflow, roles, data and integrations. Then we return an MVP scope, fixed budget and a 4-8 week rollout plan. The first version is production-ready: permissions, dashboard, Excel import, audit log and API links to the tools you already use.

Related services: service software · CRM system · mobile app