Online Ordering System for Restaurants
A direct online ordering system for restaurants — branded menu on your own domain, mobile app under your logo, online payments or cash on delivery, and full POS integration. No 28%+ commission to Foodpanda or Glovo, no algorithm that pushes your regulars toward the competitor on the next street.
What the system covers
Menu with photos and allergens
Categories, dishes, EU 1169/2011 allergens, nutritional info and tags like vegan or spicy. Updated from a phone, live across all channels in seconds.
Variants, add-ons and modifiers
Pizza size, steak doneness, extra mozzarella, no onion, sauce on the side. Modifier groups with min/max rules — exactly how the kitchen reads the ticket.
Dine-in, takeaway, delivery
Three modes from one menu, with channel-specific pricing. Delivery zones, minimum order, distance fee and a smart prep-time calculator that adjusts to kitchen load.
Promo codes and loyalty
Discount codes, happy hour, buy-one-get-one, referral bonuses and loyalty points with automatic rewards. You own the CRM, not the marketplace.
Online payment and POS integration
Stripe, ePay.bg, myPOS or cash on delivery. Orders flow straight into your POS (Datecs, Eltrade) — no re-keying, no lost tickets at peak.
Mobile app and notifications
Branded iOS and Android app in the stores. SMS, Viber and push notifications for accepted, in preparation, courier dispatched and arrived.
Who this restaurant ordering platform fits
Single-location restaurants
Venues with a loyal local crowd that already lose 25-30% of takeaway tickets to commission. A direct ordering channel returns the margin and the customer list — repeat orders come back through you, not through a third-party app.
Chains with 3+ locations
One backend, one branded mobile app, per-location menus and stock. The order routes to the nearest kitchen, loyalty is unified, and head office sees a per-site dashboard — works for central-kitchen or franchise models.
Ghost and dark kitchens
Virtual brands that only exist online. Ghost kitchen software with multiple virtual menu brands on a single kitchen, shared modifiers, separate branding, one POS at the back. Lower rent per seat, higher margin per dish.
How we build the system
The stack is picked for a real restaurant: Next.js 15 for the public site and online menu (fast, SEO-indexed, works without an app), React Native for iOS and Android with push notifications, PostgreSQL for orders and customers, and a REST API into the restaurant POS (Datecs, Eltrade, Detrix fiscal devices).
Payments go through Stripe, ePay.bg and myPOS with 3D Secure, and the fiscal receipt is printed automatically — no re-keying at the till. Tickets drop onto the kitchen display the moment payment confirms.
Rollout takes four phases: Discovery (1 week), MVP web menu and online payments (3-4 weeks), Mobile app and POS integration (3-4 weeks), Loyalty and delivery (2-3 weeks). See also mobile app development and API integrations.
Why Saitami for your online ordering system
commission per order
Versus 28%+ commission paid to Foodpanda or Glovo on every ticket. The system is yours — paid once, with first-year savings typically 4-6x the initial investment.
average ticket on direct channel
No algorithm steering guests to the cheaper option nearby. Upsell with recommended add-ons, combo offers and full control of the visual path from dish to checkout.
Starting investment
Fixed price for the MVP — web menu, orders and online payment. No per-user fees, no revenue share. Source code, database and customer list stay your property forever.
See also our e-commerce development for HoReCa brands and related products — software for restaurants and bars and PMS software for hotels with integrated restaurant module.
Frequently Asked Questions
How is this different from Foodpanda or Glovo?
Foodpanda and Glovo are marketplaces — guests open their app, see you alongside three competitors within 400 metres and order from whoever runs the better promo. They take 25-30% commission and own the customer data. Our online ordering system for restaurants is yours: your domain, your brand, your customers, 0% per-order commission after the build.
Who delivers the orders?
Three options. In-house couriers with a driver app and live tracking. A contract with a local courier company through API (Speedy, Econt food, Bolt Food fleet, Rapido). Or a hybrid — in-house centrally, contract for the perimeter. The system picks the cheapest route and warns when the kitchen is over capacity.
Can you integrate the system with my POS?
Yes. We ship REST connectors to major Bulgarian POS systems (Datecs, Eltrade, Detrix, NCR Aloha, Micros) and fiscal printers. Online orders land directly on the kitchen display, and the fiscal receipt is issued automatically without re-keying. Where the POS has no public API, we write a custom adapter in 2-3 weeks.
How much does an online ordering system for restaurants cost?
Pricing starts at €3,200 for an MVP — web menu, orders and online payment. With a branded mobile app, POS integration, loyalty and own delivery, a typical rollout is €7,500-€14,000 one-off. No per-user fees, no revenue share. Support is a separate SLA from €180/month.
Ready to take the margin back from Foodpanda?
Book a 45-minute demo. We walk through your menu, POS and payments live, show how the online ordering system for restaurants would run on your operation, and leave with a fixed price and production date. Most chains break even on commissions saved by month two.
Book a demo →