AI Chatbot for Website — 24/7 Sales & Support
We build a custom website chatbot trained on your pages, FAQs and PDF documents. Powered by GPT-4 and Claude-class models, it answers visitors in their language 24/7, qualifies leads and hands off hot conversations to a human operator in real time.
What the solution includes
- ✓Training on your site, docs and FAQ — we index every page, PDF, price list and internal SOP so the bot answers only from your sources, with no hallucinations.
- ✓Multi-language — one chatbot that replies in English, Bulgarian, German, Serbian and more, with automatic visitor-language detection.
- ✓Hand-off to a live agent — when a question goes beyond the AI assistant for website, the chat is routed to your team in email, Slack, Teams or directly in the CRM.
- ✓Contact form and lead capture — the bot collects name, phone, email and intent inside the chat and pushes a new record into your CRM.
- ✓CRM and calendar integration — HubSpot, Pipedrive, Salesforce, custom CRM, Google Calendar or Microsoft 365 — the chatbot books meetings and updates the customer card on its own.
- ✓Conversation tracking and analytics — admin panel with full chat history, topic clusters, conversion rate, visitor ratings and export to BI.
- ✓Custom glass UI — the widget matches your brand: colors, font, avatar, position and animations — not the default Intercom bubble.
Who it is for
A visitor asks "do you have this model in size 42" at 23:40 — the bot checks live stock, suggests alternatives and closes the order. Cuts abandoned carts by 18-25%.
A website chatbot that qualifies leads on BANT — budget, need, timing, authority — before they ever reach sales. Result: 60-70% fewer junk demo calls and a cleaner pipeline forecast.
Dental clinics, gyms, law firms, agencies — an AI assistant that books appointments, quotes a specific service and emails a tailored offer, without a receptionist staffing the chat at all hours.
How we build it
We are not a reseller of a SaaS platform. Every solution we ship on top of the OpenAI or Anthropic API runs on our own backend — your conversation data, vector store and logic stay with you, not with a third-party vendor that can raise prices or shut down the service.
1. Discovery and content audit
We review the site, FAQ, product catalog and internal docs, identify the 50-200 most frequent queries from your live-chat logs and lock down where the bot will add value.
2. RAG layer over site and documents
We build a Retrieval-Augmented Generation pipeline — crawl the pages, parse PDFs and Word docs, chunk and embed content into a vector store (PostgreSQL with pgvector or Pinecone). Every answer comes from your sources only.
3. Model and prompt engineering
We pick GPT-4 or the Claude API based on quality, latency and token cost. The system prompt defines tone, off-limits topics, language and when to hand off to a human.
4. Next.js widget, one-line embed
We ship the widget as a lightweight JS embed — add one <script> tag and the chatbot is live. Works on WordPress, Shopify, OpenCart, custom Next.js — platform-agnostic.
Why Saitami
Prices are fixed in EUR — no monthly subscriptions, no per-conversation fees. Need wider scope? See AI automation for business and WhatsApp/Viber automation.
Frequently Asked Questions
Which model powers the AI chatbot — GPT, Claude or proprietary?
We use commercial models in the GPT-4 (OpenAI) or Claude (Anthropic) class because they lead in answer quality and have the lowest hallucination rate. The choice depends on load and budget. The logic, prompts and vector store live on our own backend — not on a third-party platform — so you can swap models without migration.
Can the chatbot reply in our language without errors?
Yes. GPT-4 and Claude 3.5+ are trained on enough English, German, Bulgarian and Serbian text to write grammatically in 98%+ of cases. During build we run a grammar pass with native review of the most common phrases — greetings, price quotes, complaint handling — so the chatbot sounds on-brand, not like machine translation.
What happens when the chatbot does not know the answer?
It never makes things up. The AI assistant is configured to admit it has no information and automatically offer hand-off to a human operator — via contact form, email or a ticket in your CRM/helpdesk. Every such conversation is logged so we can add the missing content to the knowledge base.
How much does an AI chatbot for website cost?
From €1,800 for the standard package — training on up to 200 pages, one language, branded widget, lead form and basic CRM integration. A multi-language website chatbot with calendar and real-time hand-off starts from €2,800. The only recurring cost is API tokens and hosting — typically €30-€120 per month.
Ready for an AI chatbot for website that closes deals?
Send your site URL and your most common questions. Within 48 hours we ship a personalized demo trained on your first 20 pages as RAG source.
Request a chatbot demo →Related services: AI chatbot · Business process automation · API integrations