What we learned while building
systems for business.
Practical articles on ERP and CRM, custom software, online stores, apps and marketing, with prices, timelines and examples from real projects.
Custom Platform or Rented Taxi Software?
We compare rented taxi dispatch software with a custom taxi platform: code, data, phone systems, apps, features and the real choice.
Articles about what our clients ask before ordering a system: prices, timelines, and choosing a system.
Business Intelligence Software: How to Choose a System
Learn how BI software brings together ERP, CRM and an online store, and how to choose reports, integrations, permissions and pricing without hidden risks.
Virtual Phone System: Features and How to Choose
Learn how a virtual phone system works, which features matter and how to connect it to your CRM, ERP and customer service channels.
How to Work with an ERP System: A Practical Process
See how an ERP system takes an order from quote to invoice, warehouse and report, with clear roles for the manager, salesperson, accountant and field team.
LMS system in Kyoln: How to Plan a Learning Platform
Find out when an LMS system is needed in Kyoln, which modules and integrations it should include, and how to choose between a ready-made platform and custom software.
Custom CRM System Development: Benefits and Cost
Learn when a custom CRM is a better choice than an off-the-shelf product, how development works, and what integrations and costs to expect.
How a Custom Mobile App Can Grow Your Business
Find out when an iOS and Android app makes sense, how it connects to ERP and CRM, and what determines the development cost.
AI Chatbot Platforms for Customer Service
A comparison of ready-made AI chatbot platforms and custom solutions with Bulgarian language support, CRM integration, security and handover to an employee.
Chatbots for Real-Time Customer Support
Discover how an AI chatbot answers repetitive questions, uses a knowledge base and passes complex cases to an employee.
Modular Event System: What Should It Include?
Find out which modules are needed for events in Nitsa, when an off-the-shelf platform falls short, and how to choose a custom-built system.
Benefits of ERP Software for Small and Medium-Sized Businesses
Find out when an ERP system is worth it, how it brings inventory, sales and invoicing together, and how to choose between an off-the-shelf and custom solution.
ERP Software for Manufacturing: How to Choose a System
Find out what a manufacturing ERP system should include and when an off-the-shelf product, customisation or bespoke development is the right choice.
