Viber marketing — Tryavna
A business profile, messages and automated replies in Viber, connected to your CRM system.
We set up your business communication in Viber: your profile, message templates and automated replies to frequently asked questions. Conversations can be added to a CRM system, where your team can see them alongside the customer’s complete history. The “Contact Center” demo shows what Viber, WhatsApp, email and phone look like in one inbox.
We work from Sofia with clients across the country — remotely, and on-site when the project requires it.
Based on 98 of our quotes as of 14 August 2026
What you get
- Business profile
We set up the profile the company uses to message customers.
- Automated replies
Frequently asked questions get an immediate answer, while the rest reach a person.
- All channels in one inbox
Viber, WhatsApp, email and phone in one place, as shown in the “Contact Center” demo.
- List-based campaigns
Messages to customers who have agreed to receive them.
How we work
- 1You describe the goal
What you want to write to customers and who you want to reach.
- 2Questions and price range
We ask about your list, consents and systems and tell you the price.
- 3Written proposal
What we set up, what we write and the exact price.
- 4Setup and first send
We set up the profile and replies and launch the first send.
Questions and answers
How much does it cost?
€250–€2,500. The exact price is stated in the written quote.
How long does it take?
It depends on the scope—we’ll include it in the quote.
What happens after launch?
If you wish, we can maintain the project for €100–€350 per month. We specify what maintenance includes in the quote.
Can you connect Viber to my CRM system?
Yes. Conversations are added to the customer history, as shown in the “Contact Center” demo.
Can I message anyone whose phone number I have?
No. Promotional messages are sent only to people who have agreed to receive them. We help you collect this consent through your forms and store.
Viber, WhatsApp or Telegram?
It depends on where your customers message you today—we start with that channel.
