WhatsApp marketing — Montana
WhatsApp Business for companies: message templates, automated replies and conversations in a CRM system.
We set up WhatsApp Business for customer communication: message templates, automated replies and a product catalog. Conversations can be added to the customer’s history in a CRM system, as in the “Contact Center” demo. We send messages only to customers who have agreed to receive them.
We work from Sofia with clients across the country — remotely, and on-site when the project requires it.
Based on 98 of our quotes as of 14 August 2026
What you get
- Message templates
Confirmations, reminders and replies approved by WhatsApp Business.
- Automated replies
Frequently asked questions get an immediate answer, while the rest reach a person.
- Product catalog
The customer browses products directly in the conversation.
- Conversations in the CRM
WhatsApp, Viber, email and phone in one place, as in the “Contact Center” demo.
How we work
- 1You describe the goal
What you want to write to customers and when.
- 2Questions and price range
We ask about your consents, templates and systems and tell you the price.
- 3Written proposal
What we will set up and the exact price.
- 4Setup and launch
We register the templates, connect the systems and launch.
Questions and answers
How much does it cost?
€250–€2,500. The exact price is stated in the written quote.
How long does it take?
It depends on the scope—we’ll include it in the quote.
What happens after launch?
If you wish, we can maintain the project for €100–€350 per month. We specify what maintenance includes in the quote.
Can you connect WhatsApp to my CRM system?
Yes. Conversations are added to the customer history, as shown in the “Contact Center” demo.
Do I need the WhatsApp Business API?
For automated messages and connecting to a CRM system — yes. For one phone and manual replies, the WhatsApp Business app is enough.
WhatsApp or Viber?
It depends on where your customers message you today—we start with that channel.
