AI Chatbot
We build AI assistants that answer questions based on the content you provide — services, prices, terms and conditions, and documents. When the answer isn’t there, the assistant records the contact details and hands the conversation over to a member of your team. A working example is the “Voice Agent” demo: it answers the phone and speaks Bulgarian.
What you get
- Answers based on your data
The assistant uses the content you provide: services, prices, terms and documents.
- Hands over to a person
When the answer is not in the content, it records the contact details and notifies the team.
- On your website and over the phone
It works as a website chat and, as a voice assistant, over the phone too.
- Conversation history
Review what customers have asked and expand the answers.
How we work
You describe the questions
What do your customers ask most often, and through which channel?
Questions and price range
We ask about the content and channels and give you a price range.
Demo with your questions
The assistant answers real questions from your customers even before you receive the proposal.
Written proposal
Channels, integrations and an exact price.
Launch and refinement
We launch the assistant and refine its answers based on real conversations.
Frequently asked questions
It depends on the scope—we’ll include it in the quote.
It depends on the scope—we’ll include it in the quote.
If you wish, we can maintain the project for €100–€350 per month. We specify what maintenance includes in the quote.
We configure it to answer only based on the content provided. When the answer is not there, it records the contact details and hands the conversation over to a person.
Yes. The “Voice Agent” demo answers calls, speaks Bulgarian, distinguishes urgent cases from routine ones and hands the case over to the on-call team.
Yes. Conversations are saved and you can read them at any time.
Related Services
Custom software development
Web systems, platforms and mobile apps built around your process, with code that belongs to you.
Custom CRM development
A CRM system built around your sales process: customers, deals, quotes, tasks and conversation history.
Call center infrastructure
Telephony, CRM, call recording and a live dashboard for a call center, built as one system.
Website development
A company website built around your services: mobile version, enquiry form, SEO foundation and admin panel.
AI Chatbot in Bulgaria
We work from Sofia with clients across the country — remotely and on-site when the project requires it.
