AI chatbot for a website in Velingrad
An AI chatbot for your website that answers customers about your services, prices and terms, records their enquiry and hands it over to a person; by phone, the voice agent does the same.
An AI website chatbot is an assistant that answers visitors to a Bulgarian company’s website about its services, prices and terms, gathers the enquiry with a few questions and hands it to a person with a ready customer record, instead of making the customer wait until morning. We include its price in the quote after a demo with Your questions because it depends on the channels, documents and actions it handles; the only monthly cost is for the AI model, based on the number of conversations, and it is included in the quote. Launch takes two to four weeks, and You can open working examples now: the Website Enquiry Chatbot solution and the Voice Agent, which answers the phone and speaks Bulgarian.
We work from Sofia with clients across Bulgaria: remotely, and on site when the project requires it.
AI chatbot for a website in Velingrad: the price depends on the scope, which we set out in the proposal.
What you get
- Answers only from your data
Services, prices, terms and documents. When the answer is not there, it does not make one up; it records the contact details and hands it over to a person.
- The enquiry arrives ready to handle
A few short questions, a reference number and a record in the admin panel, as in the Website Enquiry Chatbot solution.
- On your website, by phone and in messaging apps
Chat on your website with one line of code on the page; a voice agent on the phone; Viber and WhatsApp through the contact center.
- Clearly an assistant
It introduces itself as the company's assistant, not a person, and responds within seconds at any time.
- See what your customers are asking
Every conversation is saved with its timestamp and statistics. You improve the answers based on real questions.
- No two-year contract
One-off development and a monthly cost only for the AI model. The code and scenario are yours.
How we work
- 1You describe the questions
What do your customers ask most often, through which channel, and who answers today?
- 2Questions and price range
We ask about the content, channels and actions the assistant needs to handle, and give you an indicative price.
- 3Demo with your questions
Before the quote, the assistant answers real questions from your customers using your documents.
- 4Written proposal
Channels, script, integrations, one-off price, monthly model cost and timeline.
- 5Launch on the website or phone line
One line of code on the page or call forwarding for the number. We launch it and monitor the first conversations together.
- 6Improvements based on conversations
We review what customers asked and add to the answers and script.
Questions and answers
AI chatbot for a website in Velingrad: how much does it cost?
AI chatbot for a website in Velingrad: the price depends on the scope, which we set out in the proposal.
AI chatbot for a website in Velingrad: how long does it take?
It depends on the scope, which we set out in the proposal.
AI chatbot for a website in Velingrad: what happens after launch?
If you wish, we can maintain the project for €100-€350 per month. We specify what maintenance includes in the quote.
Is it a one-off payment, or a subscription with a contract like with mobile operators?
You pay a one-off fee for development. After that, the only recurring cost is for the AI model, based on the number of conversations stated in the quote, plus optional maintenance. There is no two-year contract; the code and script are yours, and the assistant works without us.
Can it be added to my current website without replacing it?
Yes. The chat is added to the page with a single line of code and works on WordPress, Typo3 or a custom-built website, including a website on a head office subdomain that you do not fully control. We only need access to add the line.
What happens if the assistant does not know the answer or gets it wrong?
We configure it to answer only from the content provided. When the answer is not there, it says so, records the contact details and hands the conversation over to a person. You review every conversation and add to the answers; the voice agent passes anything outside the script to the person on duty.
Another company offers me a ready-made chatbot with no monthly fee. Why is it different with you?
A ready-made chatbot with buttons and fixed replies really has no monthly cost because it has no AI model. An assistant that understands the question and answers from your documents uses a model that is charged per conversation. If you have ten questions that are always the same, we will tell you to choose the ready-made option.
Can it answer the phone and speak Bulgarian?
Yes. The Voice Agent answers every call, speaks Bulgarian according to Your script, distinguishes urgent matters from routine ones and hands the team a ready customer record. The solution shows five scenarios and opens with a code that we send upon enquiry.
How reliably does it recognise documents, and can the data stay on my server?
Invoice and contract recognition returns a result with a confidence percentage, which a person confirms, as in the Account-X and Ekovat solutions. Conversations and documents can stay on your server; only the text of the question is sent to the AI model, as stated in the quote.
What are the next steps? Is a contract signed, and what is paid upfront?
After the demo with your questions, we send a quote that you accept online; it also serves as the contract for the scope of work. Payment is made upfront at the start and the balance on launch, with an invoice for each stage.
