Targovishte, Bulgaria

Custom CRM development — Targovishte

A CRM system built around your sales process: customers, deals, quotes, tasks and conversation history.

We build CRM systems around the way your team sells — by phone, email, Viber or in meetings. Customers, deals, quotes and conversations are all in one place, while tasks show who needs to do what. That is how Saitami ERP works too — our system with CRM, a built-in phone and PDF quotes.

We work from Sofia with clients across the country — remotely, and on-site when the project requires it.

Price
€3,000–€29,300

most often around €8,600

Based on 98 of our quotes as of 14 August 2026

What you get

  • Built around your sales process

    Deal stages, roles and quotes follow your sales process.

  • Quotes in PDF

    Quotes are generated as PDFs from customer data, just like in Saitami ERP.

  • Phone system built in

    Browser-based calls linked to the customer’s profile, just like in Saitami ERP.

  • Every customer channel in one place

    Email, phone, Viber and WhatsApp in the customer history, just like in the “Contact Center” demo.

  • Tasks and reminders

    Every sales rep can see what they need to do today.

Live demo systems

Working software you can open right now.

demo.mmm.software
Document management (DMS)
Documents and archives

Document management (DMS)

Incoming and outgoing reference numbers, importing from email, approvals, qualified electronic signatures, natural-language search, an archive with a retention period and an activity log.

Open demo system
demo.mmm.software
Security ERP
Security / SOD

Security ERP

Sites and contracts for security and guard services, monthly invoices by contract, patrols on a GPS map, areas, inventory, and staff.

Open demo system

How we work

  1. 1
    You describe how you sell

    Where customers come from, who handles them and how a quote is reached.

  2. 2
    Questions and price range

    We ask about the stages, team and integrations, then give you a price range.

  3. 3
    CRM system demo

    We build the core screens around your sales stages.

  4. 4
    Written proposal

    Modules, integrations, exact price and timeline.

  5. 5
    Launch and migration

    We migrate your customers from Excel or the old system and train your team.

Questions and answers

How much does it cost?

€3,000–€29,300, usually around €8,600. The exact price is stated in the written quote.

How long does it take?

It depends on the scope—we’ll include it in the quote. For comparison, here are examples from our portfolio: Elite Call Center — 6 months, Saitami — 6 months, LiftexPro — 8 months.

Who owns the code and data?

Yours. The code and customer database are delivered with the project.

What happens after launch?

If you wish, we can maintain the project for €100–€350 per month. We specify what maintenance includes in the quote.

Can you connect the CRM system to our phone, email and website?

Yes. Saitami ERP has a built-in SIP phone, while the NAK website form creates an enquiry in the customer’s CRM system. The “Contact Center” demo brings email, chat, Viber and WhatsApp together in one inbox.

Off-the-shelf CRM or custom CRM?

An off-the-shelf CRM is a good choice if your process is standard. A custom CRM is for cases where you have your own stages, documents or need to connect it to your systems.

Can you migrate customers from Excel?

Yes — from Excel, Google Sheets or an old CRM system, as long as the data can be exported.

Custom CRM development in other cities

What do you want us to build?

You describe the project, we come back with questions and a price range, then a demo and a written proposal.

Clients we have worked with

  • KMP Build
  • FIX Bulgaria
  • UnitGold
  • Akbari Perfume House
  • Baytown Machinery
  • Vida Luxe
  • ПроСтруктура
  • Crypto.bg
  • MysteryBet
  • AGA Transfer
  • Avanta
  • Unit.Estate
  • ZapaziChas
  • Labimex
  • Национална асансьорна компания
  • Camélia Désir
  • Elite Call Center
  • Videoto
Custom CRM development Targovishte | Saitami.bg