Telephony and AI · 2026

Glasov agent: AI phone assistant for incoming calls

An AI phone agent that answers every call: it speaks Bulgarian according to your script, distinguishes urgent issues from routine ones and sends your team a completed case record-not a recording.

Saitami.bg built Glasov agent: AI phone assistant for incoming calls as an industry solution for Telephony and AI in 2026. Live at demo.mmm.software.

demo.mmm.software
Glasov agent: AI phone assistant for incoming calls

About the project

A voice agent is an AI phone assistant that answers every call, including at 3 in the morning. It speaks natural Bulgarian, follows your script and works 24/7, with no shifts.

Instead of a recording that someone has to listen to, the agent asks the right questions, classifies the call as urgent or routine, and sends the team a ready-made case: classification, caller, phone number, site and description, all filled in during the call.

The solution showcases five companies with five different scenarios (construction, service/emergency company, clinic, online store and logistics) and how the agent behaves in each one. It opens with an access code that we send upon request.

Screens

Project questions

Who built Glasov agent: AI phone assistant for incoming calls?
Saitami.bg built Glasov agent: AI phone assistant for incoming calls as an industry solution for Telephony and AI in 2026. Live at demo.mmm.software. An AI phone agent that answers every call: it speaks Bulgarian according to your script, distinguishes urgent issues from routine ones and sends your team a completed case record-not a recording.
What does Glasov agent: AI phone assistant for incoming calls include?
Answers every call 24/7, Speaks natural Bulgarian, Works according to your script, Distinguishes urgent from routine, Ready-to-use case file, not a recording, Escalates to the on-call team, Five industry scenarios.
How much does a project like this cost?
Similar work with us costs €3,000-€29,300. Prices are ranges based on 98 of our quotes as of 14 August 2026; the exact price of a project is given in its quote.
Can you build the same thing for my company?
Yes. You tell us how your company works, we come back with questions and a price range, then a demo and a written quote. Phone +359 2 423 4955, email [email protected].
Custom Software Development

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What do you want us to build?

You describe the project, we come back with questions and a price range, then a demo and a written proposal.

Clients we have worked with

  • Akbari Perfume House
  • Ministry of Innovation and Growth
  • Crypto.bg
  • Pelikan DTM
  • FIX Bulgaria
  • Vakarel
  • MysteryBet
  • Omega Light
  • AGA Transfer
  • KMP Build
  • modernoBG
  • Vida Luxe
  • Avanta
  • Lichtgitter Bulgaria
  • Pintor
  • Baytown Machinery
  • Labimex
  • National Elevator Company
  • Christian Center Sofia
  • ZapaziChas
  • UnitGold
  • Unit.Estate
  • Elite Call Center
  • Camélia Désir
  • Videoto
  • Pro Structura