Restaurant software

A venue has two different needs, and one program rarely handles both well. The first is the till: tables, bills, orders sent to the kitchen and bar, stock and receipts. This is restaurant software registered with the NRA under Ordinance N-18 and connected to the fiscal device. The second is the online side: the menu on the website, delivery and takeaway orders, card payments and table reservations.

We build the second part. We do not build cash register software and have no connection with the NRA, so receipts remain in the software you work with. We say this upfront because it is the first thing you need to know before contacting us.

These are the systems that venues in Bulgaria compare most often. The prices come from public pages reviewed on 17 October 2026; where the manufacturer does not publish a price, that is stated. Hardware, including the POS terminal, fiscal printer and kitchen printer, is paid for separately.

Three things determine the choice, and none of them is a matter of taste.

• The fiscal receipt. A restaurant that uses sales management software and accepts payments for which a fiscal receipt is issued must use software approved by the NRA under Ordinance N-18 (SUPTO) and register it using Appendix No. 32 to the ordinance. That is why the cash register is a ready-made program.
• Allergens. Under Regulation (EU) No. 1169/2011, information about the 14 allergens is mandatory for unpackaged food as well, meaning the dishes served in the restaurant. The online menu must show this information for every dish before the order is placed.
• Prices in euro. From 1 January 2026, prices must be stated and paid in euro, and the menu, cash register and website must all display the same price.
• Customer data. Addresses and phone numbers from online orders are personal data under the GDPR: they are collected for the order, stored for a limited period and not used for advertising without consent.

Delivery platforms bring in new customers, but take a commission on every order, and the customer remains theirs. Your own website does not bring in new customers by itself, but every order from a regular guest comes without a commission, apart from the card operator's fee, and their address stays with you.

That is why most restaurants do both: they stay on the platform for new customers and give regulars a link to their own website on the fiscal receipt, on the box and on Instagram. The calculation is simple. If 300 orders a month on the platform come from people who already know you, with an average order of €20 and a 20% commission, that is €1,200 in commission per month. Check what your platform charges and compare the annual cost with the one-time price of your own website.

So far, we have not connected a website to food delivery platforms, which is why we do not promise one shared screen for their orders and yours. If you need this, we check whether the platform provides a partner integration and list it as a separate line in the quote.

Table booking is a calendar with available time slots, just like booking an appointment with a hairdresser or dentist. We built this in ZapaziChas, an online booking platform: the customer sees the available times, books, receives a confirmation and reminder, and the restaurant can see its schedule.

Restaurants have their own rules: how many tables and for how many people, how long a table is held, deposits for large groups and holidays, and closed days. These rules are configured for your restaurant, so the price depends on them.

If the restaurant operates with tables and waiters, takes orders by phone and does not plan to offer delivery from the website, you only need a fiscal software solution: Detelina POS Android costs €5 per month with a contract, Microinvest Sklad Pro Light costs 298 EUR one-time, and HelloPOS Starter costs €23.92 per month. Do not pay for a custom system.

If you also need a menu with a QR code on the table, most fiscal software solutions and standalone digital menu services offer this for a monthly fee. Your own website makes sense when online orders and bookings are a major part of your revenue, or when you want regular customers to order from you rather than through the platform.

As of 17 October 2026, we do not have a restaurant client with a live system. We have built online stores with card payments, delivery and order statuses, as well as the ZapaziChas booking platform, and these provide the page's modules. We do not build fiscal cash registers and have no connection to the NRA. We have not connected a website to a food delivery platform or restaurant fiscal software. If yours has an open integration interface, we will check it before giving you a price.

A website with a menu, online orders and card payments costs 840-6 300 €, most often around 1 950 €, based on our quotes. Table booking according to your rules and integration with the fiscal software are added as separate lines in the quote. Post-launch maintenance costs 100-350 € per month and is optional.

First, send us your menu, delivery zones and how you currently accept orders. We will come back with questions and a price range, and if you want, we can prepare a demo with your menu before you decide.