Custom Software Development

Veterinary software

Veterinary software is the program a clinic uses to manage each animal's medical record and owner, examinations and treatment, prescriptions, vaccines and reminders, stock of veterinary medicines and the registers checked by BABH. Saitami's system is for a veterinary clinic with more than one location, a pet shop, hotel or laboratory, or its own rules: it costs 3 000-29 300 € (based on our 98 quotes as of 14 August 2026), with no monthly fee. Ready-made programs for a single practice in Bulgaria cost around 15 to 130 € per month.

Author:Ивелин КириловChief Technology Officer (CTO)
Managing editor:Владислав БарковManaging Director
Updated

What it includes

  • Animal record

    Species, breed, age, weight history, microchip, owner, consultations, diagnoses, treatments and prescriptions.

  • Vaccines and reminders

    The vaccination and deworming schedule for each animal, with an SMS or email to the owner before the due date.

  • Calendar by doctor

    Appointments by doctor and room, online booking by the owner, emergency and home visits.

  • VMP inventory

    Veterinary medicines by batch and expiry date, with dispensing during treatment and no duplicate data entry.

  • BABH registers

    The outpatient register and VMP registers are populated from consultations and ready to print during an inspection.

  • Invoice and payment

    A bill for the consultation, medicines and food, with card payment. The fiscal receipt comes from your fiscal device.

How the process works

  1. 1The owner books an appointment online or by phone, and the vaccination reminder is sent automatically.
  2. 2The doctor opens the record and enters the examination and treatment, while the prescribed medicines are deducted from inventory.
  3. 3The outpatient log and VMP log are completed from the examination, and the bill is sent to the till.

Solution

demo.mmm.software
Dental clinic

Dental clinic

Patients, appointments, treatment plans, prescriptions, invoices, and a calendar for doctors and rooms.

We do not have a veterinary solution. Our closest demo is the dental clinic: patient record, schedule by doctor and room, treatment plan and payments. The animal record, vaccines and BABH registers can be added using the same model.

Price

€3,000-€29,300

most often around €8,600

Based on 98 of our quotes as of 14 August 2026

In brief: ready-made or custom software

Saitami's veterinary system manages medical records, vaccines and reminders, stock and BABH registers, and adds what ready-made systems lack: online booking from your website, an owner portal, a pet shop and multiple locations in one database. Ready-made programs cost from 15 € to around 130 € per month.

A custom system makes sense in a narrower range of cases: a clinic chain with a shared record and inventory, a clinic with a pet shop, hotel or laboratory in one system, or booking rules, subscription plans and reminders that ready-made software cannot handle.

Ready-made veterinary programs and their prices

These are the programs veterinarians in Bulgaria compare. The prices come from their websites, checked on 17 October 2026. Where the price is not published in the page text, it is stated accordingly.

ProgramPrice as listed on the websiteWhat it says about BABH and VetISSource
VetBGStart 15 €, Plus 20 €, Premium 30 € per month, excluding VAT; annually 150 €, 200 €, 300 €Inventory software and reminders for consultations and vaccinationsvetbg.com/prices.html
Vetsoft.bg“Unlimited” plan, €15.50, excluding VATunlimited staff and disk spacevetsoft.bg
VetsWise1 doctor: €90 per month with annual billing (€1,080) or €100 per month; clinic: €90 per month for the first year, then €120outpatient log in accordance with BABH requirements, logs of received and administered VMPs, temperature and disinfection logs, veterinary prescriptionsvetswise.com
Omni-Vetsubscription based on the number of doctors, with Solo and Multi plans; the amount is not stated on the pagelogs and reports for BABH, controlled-drug report, integration with VETISomni-vet.com

Prices are per month for the practice, excluding VAT where the website says so. Check whether the program issues a fiscal receipt itself or requires separate cash register software.

What the veterinary clinic must keep records of

The veterinary clinic is inspected by BABH, and the software must handle the documents that would otherwise be written by hand. The list below is the one given by veterinary software providers themselves. For the exact form and retention period, ask your regional food safety directorate.

  • Outpatient log: every examination and procedure, including the animal, owner and treatment.
  • Log of received and log of administered veterinary medicinal products (VMPs), by batch.
  • A veterinary prescription after treatment when the medication requires one.
  • Refrigerator temperature log and facility disinfection log.
  • Controlled-drug movement report if the clinic uses such substances.
  • Registration of animals in VetIS, the BABH system: identification, rabies vaccinations and passports.

The connection to VetIS

VetIS is the BABH information system where veterinarians enter animals’ identification details, vaccinations and passports. Of the programs in the table, Omni-Vet mentions integration with VETIS. For the others, ask specifically what the connection means: an export that you upload yourself, or direct entry into the system.

So far, we have not connected a system to VetIS. If you need this, we will first check what access BABH grants to external software, and only then include it in the quote.

When a custom system makes sense

When the clinic is more than a consulting room. A chain of several clinics needs one animal record, a shared warehouse with transfers between locations, and reports by doctor and clinic. A clinic with a pet shop wants food and accessory sales in the same system and on the same account. A pet hotel or daycare needs a space calendar, like a hotel, with the animal’s record next to it.

The system is then built around your process, works in a browser and on your phone, and the code and data are yours. The one-time price is €3,000-29,300, based on our quotes, plus optional support for €100-350 per month. This does not pay off for a single consulting room, so we do not offer it.

What we have not done so far

As of 17 October 2026, we do not have a veterinary client with a live system. The demo we show is for a dental clinic: patient records, scheduling by doctor and room, treatment plans and payments. The animal record, vaccinations, BABH logs and VMP inventory will be built on the same model, but your clinic would be the first. We have no connection to the NRA: the receipt is issued by your fiscal device.

What you gain

Records fill themselves in

From the examination, without writing it down by hand a second time.

The owner does not forget the vaccination

The reminder is sent automatically before the due date.

One record for the chain

The animal has one record across all clinics.

How we get started

  1. 01

    You describe the project

    A few sentences about what you need are enough.

  2. 02

    We come back with questions and a price

    We ask 2-3 specific questions and tell you the price range.

  3. 03

    We build a demo

    For a website, store or software system, we build a demo made for you.

  4. 04

    We send a proposal

    A written proposal with the exact price. We meet only to discuss the solution.

Frequently asked questions

Veterinary software: €3,000-€29,300, typically around €8,600. The exact price is included in the written proposal.

It depends on the scope, which we set out in the proposal. For comparison, here are examples from our portfolio: Pelikan DTM: since April 2026, continuously developed, Elite Call Center: 6 months, LiftexPro: 8 months.

Yours. We hand over the source code and data to you.

If you wish, we can maintain the project for €100-€350 per month. We specify what maintenance includes in the quote.

Integrations we have already built: SMS reminders. We will check other integrations and include them in the proposal.

For a practice or small clinic, choose ready-made software. VetBG starts at 15 € per month, Vetsoft.bg costs 15,50 € per month, VetsWise starts at 90 € per month, and Omni-Vet is priced by the number of doctors. Choose based on which BABH registers it maintains, whether it connects to VetIS, and whether it issues a fiscal receipt.

Ready-made software in Bulgaria costs around 15 to 130 € per month according to the providers' websites as of 17.10.2026. A custom system for a clinic chain or a clinic with a pet shop costs 3 000-29 300 € as a one-off fee.

The providers list this on their websites: VetsWise maintains the outpatient register and the registers for VMP, temperature and disinfection, while Omni-Vet also lists reports. In a custom system, the registers are populated from consultations and printed using the official template.

Of the ready-made solutions, Omni-Vet states that it integrates with VetIS. We have not connected a system to VetIS so far. Before preparing a quote, we check what access BABH grants to external software.

No, not as of 17.10.2026. We show the dental clinic demo because the record, schedule and payments are the same. The animal record, vaccines and registers will be the first additions for your clinic.

Yes. Booking is a calendar showing available times by doctor, like in ZapaziChas: the owner chooses a time, receives a confirmation and reminder, and the clinic can see its day.

What do you want us to build?

You describe the project, we come back with questions and a price range, then a demo and a written proposal.

Clients we have worked with

  • Akbari Perfume House
  • Ministry of Innovation and Growth
  • Crypto.bg
  • Pelikan DTM
  • FIX Bulgaria
  • Vakarel
  • MysteryBet
  • Omega Light
  • AGA Transfer
  • KMP Build
  • modernoBG
  • Vida Luxe
  • Avanta
  • Lichtgitter Bulgaria
  • Pintor
  • Baytown Machinery
  • Labimex
  • National Elevator Company
  • Christian Center Sofia
  • ZapaziChas
  • UnitGold
  • Unit.Estate
  • Elite Call Center
  • Camélia Désir
  • Videoto
  • Pro Structura