Custom Software Development

Hospital software

Saitami builds the systems a hospital uses to work with its patients and staff: online booking, a patient portal, internal reports and a website connected to the hospital's data: 3 000-29 300 € (based on 98 of our quotes as of August 14, 2026). The hospital information system itself (patient records, clinical pathways, reports to the NHIF and records in NHIS) is a regulated product from a specialist provider, usually procured through a tender, and remains in place.

Author:Ивелин КириловChief Technology Officer (CTO)
Managing editor:Владислав БарковManaging Director
Updated

What it includes

  • Online appointment booking

    Book a doctor's appointment or a test through the website, based on the rooms' available time slots.

  • Patient portal

    Results, documents and upcoming appointments, with login and access only to your own information.

  • Doctors' and rooms' calendar

    Appointments by doctor, room and device, with no overlaps.

  • Management reports

    Workload by department, doctor and device, based on data from the hospital system.

  • Paid services

    Card payments for paid examinations and packages, with an invoice.

  • Hospital website

    Departments, doctors, services and prices, with an appointment form on every page.

How the process works

  1. 1The patient books an appointment through the website and receives a confirmation and a reminder.
  2. 2Examinations, prescriptions and reports continue to be managed in the hospital information system, as before.
  3. 3The patient sees their results in the portal, while management sees the workload in the reports.

Solution

demo.mmm.software
Dental clinic

Dental clinic

Patients, appointments, treatment plans, prescriptions, invoices, and a calendar for doctors and rooms.

Price

€3,000-€29,300

most often around €8,600

Based on 98 of our quotes as of 14 August 2026

In brief: the hospital system is an off-the-shelf product

The hospital information system must report to NHIF, record data in NHIS, manage clinical pathways, and issue electronic referrals and prescriptions. It is a regulated product purchased from and maintained by a specialised provider. We do not build such systems.

But almost every hospital and medical centre has work around it that the hospital system does not handle well: online booking, a patient portal, paid packages with card payments, management reports and a website. We build these systems to order, connected to the hospital's data.

What the hospital system must be able to do

When choosing or replacing a hospital information system, check with the provider:

  • Records in NHIS: examinations, hospital admissions, referrals and electronic prescriptions, signed with a qualified electronic signature.
  • Reports to NHIF for clinical pathways, outpatient procedures and clinical procedures.
  • Role-based access and an audit log showing who viewed what in the medical record, in line with GDPR.
  • Integration with the laboratory and diagnostic imaging.
  • Data export: whether it provides a file or API, so other systems can be built around it.

What we build around the hospital system

We build a website and online booking for a medical facility in a few weeks: departments, doctors, services and prices, with an appointment form that reaches reception. A calendar by doctor, room and device, a patient portal with results and documents, and paid packages with card payments make up a complete system costing 3 000-29 300 €, connected to the hospital system through a file or API, if it provides one.

We show a patient record, calendar and online booking in the demo for a dental clinic. For the aesthetic clinic Vida Luxe, we built a website with online appointment booking, while Heal Fit is a published App Store app for therapeutic exercise.

What we have not done so far

We have not built a hospital information system, connected a system to the NHIF, or entered data into the NHIS. We do not have a hospital running a system built by us. If you need a connection to your hospital system's data, we check what it supports before giving you a price.

What you gain

The patient books an appointment themselves

Fewer calls to reception.

The hospital system stays in place

You do not replace what works and provides reporting.

Management reports

Workload by department, doctor and device.

How we get started

  1. 01

    You describe the project

    A few sentences about what you need are enough.

  2. 02

    We come back with questions and a price

    We ask 2-3 specific questions and tell you the price range.

  3. 03

    We build a demo

    For a website, store or software system, we build a demo made for you.

  4. 04

    We send a proposal

    A written proposal with the exact price. We meet only to discuss the solution.

Frequently asked questions

Hospital software: €3,000-€29,300, typically around €8,600. The exact price is included in the written proposal.

It depends on the scope, which we set out in the proposal. For comparison, here are examples from our portfolio: Pelikan DTM: since April 2026, continuously developed, Elite Call Center: 6 months, LiftexPro: 8 months.

Yours. We hand over the source code and data to you.

If you wish, we can maintain the project for €100-€350 per month. We specify what maintenance includes in the quote.

Integrations we have already built: SMS reminders, Stripe, and data imports from the hospital system if it provides a file or API. We check any other integration and include it in the quote.

No. The hospital system that reports to NHIF and records data in NHIS is purchased from a specialised provider. We build the systems around it: online booking, a patient portal, reports and a website.

Not so far. Reports and records remain in the hospital system. If you need an integration, we check the requirements and include it in the quote.

Access is role-based: everyone sees only what their work requires, while patients see only their own information in the portal. We document the rules in the quote.

A website with online booking costs 500-5 000 €, while a system with calendars for doctors and rooms, a patient portal and card payments costs 3 000-29 300 €, based on our quotes.

What do you want us to build?

You describe the project, we come back with questions and a price range, then a demo and a written proposal.

Clients we have worked with

  • Akbari Perfume House
  • Ministry of Innovation and Growth
  • Crypto.bg
  • Pelikan DTM
  • FIX Bulgaria
  • Vakarel
  • MysteryBet
  • Omega Light
  • AGA Transfer
  • KMP Build
  • modernoBG
  • Vida Luxe
  • Avanta
  • Lichtgitter Bulgaria
  • Pintor
  • Baytown Machinery
  • Labimex
  • National Elevator Company
  • Christian Center Sofia
  • ZapaziChas
  • UnitGold
  • Unit.Estate
  • Elite Call Center
  • Camélia Désir
  • Videoto
  • Pro Structura