How Much Does a CRM System Cost?

CRM pricing: from €2,000 for a sales pipeline to €20,000+ for CRM with call center, automations, reports, and ERP integrations.

Pricing Packages

Sales CRM

€2,000-€5,000
3-5 weeks
  • Leads and pipeline
  • Tasks and reminders
  • Notes and history
  • Basic reports
Recommended

CRM + automations

€5,000-€12,000
6-10 weeks
  • Email/SMS/Telegram notifications
  • Lead scoring
  • Automated follow-ups
  • API integrations

CRM + call center

€12,000-€30,000+
2-5 months
  • SIP/telephony integration
  • Operator dashboard
  • Recordings and statuses
  • KPI reports

What Affects the Price

Sales process

A simple pipeline is cheaper. Multiple teams, statuses, SLA rules, and automation flows increase scope.

Communication channels

Telephony, email, Viber/WhatsApp/Telegram, forms, and ads leads can enter CRM, but each channel has integration cost.

Reporting and control

Management dashboards, operator KPIs, and sales forecast require good data structure.

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Pricing FAQ

Ready CRM is good for standard sales teams. Custom CRM is better for specific processes, call center, ERP integration, or custom logic.

Yes. We connect forms, landing pages, ads leads, and messenger channels directly to CRM.

Yes. CRM can be a responsive web app or a separate mobile app depending on need.

Yes. We import from Excel, CSV, or old CRM, including clean-up and field mapping.

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How Much Does a CRM System Cost? | Saitami.bg | Saitami.bg